Broken goods no reply to inquiries
By far, one of the worst customer service experiences I have ever had. I purchased a chandelier on 6/18/2017. By 6/29/2017, I still had not received any updates about shipment or status. I called the phone number on their website and left two voicemails. I texted them as well (as it was written on their website that you could get a hold of them 24/7 by text). I sent emails and even opened a dispute within paypal because I could not get a response from them! I tried calling again on 6/30/17 with no response. I sent another text message and finally got a response that the item would be shipped that day. Well, on 7/1/2017, shipping label was printed, but package was NOT delivered to UPS for shipment until 7/6/2017. I can't imagine if the product gets here and is damaged or not what I was expecting... returning it will be a NIGHTMARE!
Ruby Skies Home Goods is a US Home Goods Store based in Sherman, Connecticut. Ruby Skies Home Goods is located at 2 Benchmark Rd, Sherman, CT 06784, USA.
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